Support

We read everything. A real person replies.

Email us

For help, bug reports, feature requests, or billing questions:
support@myketotracker.com

Include your device type and app version if you're reporting a problem — Settings → the version number at the bottom.

Quick answers

My purchase didn't unlock Premium

Open Settings → Restore Purchases with the same store account you bought with. Lifetime purchases from earlier versions of My Keto are honored automatically.

Where did my old data go?

If you tracked with My Keto before version 10, sign in the way you always have — your food log, saved meals, weight, water, and ketone history migrate automatically on first launch.

How do I delete my account?

Settings → Delete Account removes your account and all data, including data from earlier app versions.

How do I export my data?

Settings → Export Data (CSV) shares a file with your complete diary, weight, water, ketone, and exercise history.