Prestige Worldwide Apps LLC ("we," "us," or "our") operates the MyKeto mobile application and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide when you:
- Create an account (e.g., name, email address, password)
- Set up your profile (e.g., age, gender, height, weight, activity level)
- Contact us for support
- Subscribe to our newsletter or notifications
Usage Data
We automatically collect certain information when you use the Service, including:
- Food and nutrition tracking data you enter
- Features you access and actions you take within the app
- Session duration and frequency of use
- Search queries within the app
Device Information
We may collect information about your mobile device, including:
- Device type, model, and operating system
- Unique device identifiers
- Mobile network information
- IP address
- App version and crash data
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Personalize your experience and deliver relevant content
- Calculate and display your personalized macro targets and nutritional data
- Process and store your food tracking entries
- Send you push notifications (if enabled) related to your tracking goals
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns and trends to improve the app
- Detect, prevent, and address technical issues
- Comply with legal obligations
3. Third-Party Services
Our Service uses the following third-party services that may collect information about you:
- Google Firebase: We use Firebase for authentication, cloud database storage, analytics, and crash reporting. Firebase may collect device identifiers, IP addresses, and usage data. Please review Firebase's Privacy Policy for more information.
- Google Analytics: We use Google Analytics to understand how users interact with our app. This service collects anonymized usage data, session information, and device data.
- Google AdMob: We use AdMob to display advertisements within the free version of the app. AdMob may collect device identifiers, location data, and browsing information to deliver personalized ads. You can opt out of personalized advertising through your device settings.
These third-party services have their own privacy policies governing the use of your information. We encourage you to review their respective privacy policies.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating the app (subject to confidentiality agreements)
- If required by law, regulation, or legal process
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets (with notice to you)
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using SSL/TLS protocols and secure cloud storage through Firebase. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your data.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account and associated data by contacting us. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
You have the right to:
- Access and update your personal information through your account settings
- Request deletion of your account and personal data
- Opt out of push notifications through your device settings
- Opt out of personalized advertising through your device settings
- Withdraw consent for data processing (where applicable)
8. Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers. If you believe we may have collected information from a child under 13, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app and updating the "Effective Date" at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Continued use of the Service after any modifications constitutes your acknowledgment and acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please visit our Contact Page or email us at support@myketotracker.com.